Inbound Tracking

Overview

The InPost Inbound Tracking APIs allow sharing external tracking events, before parcel is handover to OR after handover from InPost. The most common use cases are for:

• InPost logistic partners running first or last mile delivery,
• Merchants who deliver to or pickup parcels directly from InPost logistic centers and would like us to provide more tracking visibility to recipients.

Integration model

The integration follows a register-then-stream pattern. The flow has two steps:

1. Tracking Registration — when a merchant manifests a parcel to InPost orderReference must be provided. Here you combine it with externalTrackingNumber.
2. Tracking Events — for each tracking event of a registered parcel, API POST call should be made with a native status. Do not translate it to InPost's tracking events. Mapping will be made together during an integration phase.

API Documentation